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Reset Router Password

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I need to reset my router password back to the default.  When it got changed the password wasnt written down.

 

 


Comcast Business Modem and attaching other Routers behind it

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Hi all,

I have an interesting situation that I need assistance to see if it was possible or if its not.  So I have a /29 block of static IPs that I am looking to seperate on the one Comcast modem.  I have the goals I am trying to acheive below

 

1.  I want to use 1 static IP out of the /29 for a primary network which I have working connected to an ASA.  I was able to succesfully achieve this using 1 port on the back of the modem.

 

2.  I want to use another static IP out of the /29 for a second router to have its own subnet.  I havent successfully been able to do this.  The model router I am using for it is a Linksys wrtg54. 

 

I hooked it up to the comcast modem on port 3(rj 45 connection)  on the back of the modem and chose the static ip option under my routers configuration web page and filled out my information but it will not ping or traceroute out anywhere.  Is this possible to do off of 1 comcast modem or do I need to configure something else that I am missing?

 

I have DHCP disabled on the comcast cable modem and bridge mode is disabled on it also.  If I need to supply more information I can get it.

 

Thanks

Comcast Business Admin Reset Request

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Good Evening,

 

It has come to my attention that our business gateway's admin password is no longer the default one, we have no evidence of the password being changed, cusadmin - highspeed and cusadmin - CantTouchThis do not work, please reset our gateway.

 

Thank you,

Omar

Purchasing a new modem

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I've been using my own equipment for some time, and I now want to upgrade that gear, separating the modem from my router for better security and easier upgrades in the future. Is there a list of approved modems for business service, and what is the process for getting a new device's hardware address assigned to my account?

Port forwarding - CGA4131COM - not working

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Greetings -

 

I am attempting to set up port forwarding for an extrnal time server (NTP),   I have added the service in the Gateaway with the required port (123) and a local ip.  When I check the port status via the site https://www.yougetsignal.com/tools/open-ports/ it reports the port as closed.  I have called customer support and they have verfified that the setting are correct.  When I telnet into my local SNTP clock it reports thst it sends a request to the time server but no reply is receieved.   I am at a loss and would appreciate any help.

 

Thanks -

 

BruceB

cusadmin reset

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Where do i go - to reset the cusadmin password on my comcast gateway?

Re: Netgear Orbi?

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I saw that the Orbi by Netgear AC2200 was not on the list of compatible devices with Business acct. in Feb 2019.  Has the device been added to the list of compatible devices yet?  I need parental controls!!

getting new modem replacing comcast modem, what do I need do?

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I am replacing the regular comcast business modem with a netgear CM1100...do I need make the mac address on the new router masked to the one on the existing router?

Need to reset my gateway admin password

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Hi, i need to reset the admin password for my comcast business internet gateway. Please assist.

Connected Devices Missing

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This issue was known and posted about on ‎01-17-2018. This is 05-21-19 and I have already purchased a new router so I can see my devices. The cost was 98.00 plus tax. Please add a credit to my account for this amount. There is nothing that can be said for a business class customer that will suffice for an issue that has been known for over 16 months. Thank you. 

DHCP PC does not connect to Static IP PC

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Hello,

I recently had business internet cable modem upgraded to DPC3941B in office. Tech guy ported the settings from previous SMC modem.

Most part it is working but there is one thing not working after the modem upgrade. 

I have 13 static public IP with this 300M plan. On this internet, I have Windows PC with DHCP (10.1.10.xx) and static IP Windows PC, let's say Z with a simple FTP server running (non secure mode).

 

I am able to ftp to this Z from AWS and my home PC ftp client. But ftp client on this 10.1.10.x DHCP range PC does not establish any connnection to this static IP  Z. This was working before with previous modem.

Modem setting is very simple, no bridge, no port fowarding, firewall setting to default (low). 

In modem admin console (10.1.10.1) , there is diag tool traceroute. when I enter the IP of this Z and test, it times out.

 

I feel this is outside of Modem admin setting and need some help.

 

I found below topic, not same issue but I feel some similarity and "have the profile rebuilt"  maybe what I need.

Topic "Modem DHCP with static IP's - Help!!"

 

Thanks in advance!

Comcast Gateways no longer respond to ICMP

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We use System Center Operations Manager to monitor the up/down status of all of nodes, as of approx 6AM 5/29/19 our Comcast links are no longer responding to Pings.  The sites are up and passing traffic.

 

Was there a change? Was any notice sent out to end users?

Viewing connected devices on the Business Wireless Gateway

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We have been made aware of an issue where some customers are unable to view connected devices when logged into their Comcast modem (model: Cisco DPC3941 & DPC3939). We apologize for any inconvenience this has caused. Our engineering team is working diligently to get this issue resolved as soon as possible.

 

Some customers can see a fix after completing a Factory Restore.

 

Restore.JPG

 

Reset/Restore Comcast Business Wireless Gateway

 

As soon as we have any updates or a permanent resolution we will be sure to post it here. 

 

Thanks for your understanding.

Need router password reset

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Changed router password from default and now can't login. Don't want to do a hard reset and lose current settings. Can you help?

Business Internet Gateway - password reset

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Changed router password from default and now can't login.

Any way to get it reset so I dont have to perform a hard reset?

 

Thnaks.


Connect to a shared folder inside my network from an external host

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Hi,

 

I have set up a shared folder in 1 computer connected to the WiFi and I need give access to this folder to our accounting guy. I configured port forwarding but I am not getting access to the folder.

 

Port forwarding is working; I have watch my security cameras in the office from a phone app every day.

 

The only difference that I see is the network connection: the DVR is connected thru cat5 cable and the computer is connected to the WiFi. Could be this the reason why I don't connect to the shared folder?

 

Thanks.

Managing it all

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I need to he told in plain plain English about my account. I need to reset the router so I can change password

Need a router password reset

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Is it possible to have my router reset tot he default password please?

Public WiFi will not turn off

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I am seeing two different Wifi signals coming from my modem. One is named XFINITY and the other is xfinitywifi. Can you please turn them off?

Set up modem as bridge

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Hello,

 

I want to install a firewall in my network to configure a VPN to access to my shared resources from outside of the organization.

 

Do I have to set up the modem as a bridge in order to do this?. If not, could you please assist with the right steps to do it?

 

Thanks in advance.

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