How can I have a cable pole moved?
We need a pole moved on our property. Who can I work with to move this?
View ArticlePlease reset the password for my modem
I am unable to login to the modem with the provided password.
View ArticleDevices Page
When a device is offline and you click the X to disconnect it, it stays in the list of offline devices. You cannot edit a hostname once you set a device with a reserved IP. Few other minor issues as...
View ArticleMissing Devices and more!
When a device is offline and you click the X to disconnect it, it stays in the list of offline devices. You cannot edit a hostname once you set a device with a reserved IP. Few other minor issues as...
View ArticleEquipment Fee?
Since Comcast allows business customers to use their own modem, do I have to pay this fee anymore if I use my own modemmThank you
View ArticleNetgear CG3000DCR and Static Routes
Have been using Comcast's SMC for a long time with no issues. Recently upgraded speed to 150 and was told the SMC wouldn't support it so they brought out a Cisco. The Cisco's Static Routing did not...
View ArticleWireless Password
I have a Cisco DPC3941B Comcast Business Gateway wireless router. I am having issues with the router inserting the backslash character into my wireless network password when I use special characters...
View ArticleComcast internet/phone, Uverse TV- MoCa compatible?
I recently switched to Comcast for internet and phone after years with ATT. I am very happy with the speeds available, but the WiFi range of the supplied gateway/modem (Technicolor DPC3941B) is...
View ArticleSplit DNS
Hello, We have all our traffic being forwarded through a corporate VPN (Cisco router) through a comcast modem. They set this up with split DNS. The virtual internal network here is in the 159.x.x.x...
View ArticleChanging Primary DNS on LAN Settings brings down my whole internet connection
I recently configured a new server which I a moving from a Microsoft DNS server to using Unbound. I have manually modified a couple of machines on my network to use the new DNS and it works fine. As...
View ArticleNetwork Info Needed
I just starting helping a friend with their business network. I am a retired IT Professional with lots of network experience. Can someone please let me know where I can read up on how comcast...
View ArticleNeed router password reset
I am the IT tech support person for this client, and the normal username/passwords aren't working. I need to get it reset, please!
View ArticleNetwork setup best practices?
Was wondering if any of the experts here can help me. I just upgraded my business class to include 5 static IP address and have a question about how to get this to work best with my network config....
View ArticleSetup Firewall for FTP
What are the firewall rules to run an FTP server on a static IP? Previously, we use# AppName PortRange Protocol Static_IP_Range1 ftp 20 ~ 21 BOTH 50.25.10.5 ~...
View Article75 mbps service - MESH questions
I recently switched from Xfinity to Comcast Business to cut the cable cord. Very happy with the results, except the Pegatron modem/router Comcast Business provided doesn't send a very high signal...
View ArticleCisco DPC3941B Is Still A Bad Router
I am hoping someone at Comcast in charge of equipment reads this and picks better next time. The DPC3941B is a bad, bad router. I have to superstitiously disable services that "might be" causing too...
View ArticleCan't login to my router/modem
Comcast Business AccountCisco router/modem I have tried passwords "highspeed" and "canttouchthis" but neither work and now I have been locked out If I changed the password, I must not have written it...
View ArticleComcast Business Gateway
A previous employee set up the password on the gateway and now I can't access it to set up my cameras. Is there a way to reset it without losing my static ips that were set up?
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