Connected Devices not Showing
Can someone help me out? None of my connected devices are showing, and every other help topic just has a Comcast Rep having the customers send a DM to them. I was tinkering with restricting access to...
View ArticleCannot login to SRX300 - NEED HELP - Password Reset
We just upgraded our internet and had a Juniper SRX300 installed. I am attempting to login to http://10.1.10.1 but I keep getting invalid username and password.Can the password be reset to default. My...
View ArticleNo connected devices nor can I reserve an IP address for a device
I see no connected device even though I have a multitude of devices connected with ethernet/wifi. I also can not reserve an IP address for a device as it states 'invalid IP. What do I do.?
View ArticlePort forwarding or firewall settings changed
Something changed on my business modem. Unable to connect to my computer's and cameras in the office. I am not onsite and cannot access the modem settings remotely. Level 1 support is pretty weak. Need...
View ArticleHelp PLease? Unable to login to my router
I tried to login under "cusadmin" and "highspeed" and it isn't working.How can I get the password reset without resetting the entire modem?
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"Password" worked
"password" worked in its place I had been unable to login to my Comcast Business router/modemI don't recall setting a password but I got "invalid password" when I try "highspeed" and "CantTouchThis"...
View ArticleUnburied cable
A comcast tech installed a new service to a neighboring property over 2 months ago. They ran a new coax cable down a pole in my yard, then 100' across my yard; its just laying in the grass instead of...
View ArticleReset cusadmin to default
Need to reset the password. It's not in lastpass... and it's not either of the default 2. Nor is it on the super secure sticky note on the router. Little Help?
View ArticleNeed password reset
Unable to login to my gateway and just need the default password reset.
View Articlereset password for business gateway
I need assistance logging into the business gateway -- the default highspeed is not working when I use cusadmin as the User ID
View ArticleIPv4 sites not accessible (same fix?)
Hello, I’m encountering all the same issues/have attempted all the same fixes as previous folks (e.g. here http://forums.businesshelp.comcast.com/t5/Connectivity/IPv6-working-but-not-IPv4/td-p/25725)I...
View Article"Cannot see Connected devices" NOT SOLVED!
It looks like the "solved" tag has now locked the thread for replies. The situation with not being able to see connected devices is definitely NOT solved. It was worked around...sort of...for me by a...
View ArticleNeed help choosing a modem
I have Business Class 75/15 service. Right now I have a Comcast supplied Cisco dpc3008 modem. I would like to buy my own modem to replace it and save the rental fee. This modem has worked great, but...
View ArticleModem won't take reserved DHCP address, also want to disable public Wifi
I have new business internet service and have been tweaking the LAN setting for my local network. I'd like to add reserved DHCP addresses for several systems but the modem is not allowing it. There...
View ArticleAdmin Tool Login Password Reset
The 'highspeed' password does not work when trying to log into the admin tool login. I need a reset please.
View ArticleNeed Reset of SMC username/password
I can no longer login to my SMC router using cusadmin/highspeed. Can someone reset and verify that the account is enabled? Thanks,Todd
View ArticleRouter stoppped working
It’s plugged in, no lights. Tried s different outlet, nothing. Just got this 3 months ago. Anyone else have this problem?
View ArticleCan not see Connected Devices (revived)
I am posting new thread because old thread was marked as "solved" (and there is no way to reply to it), but it is not the case. Old thread here -...
View ArticleConnected Devices missing - Not Solved!
This issue came up in provious discussion and claims to have been resolved. Not true! Customer service doesn’t seem to have a permanent solution for it so I bring it back: When my router was set up, I...
View ArticleCisco DPC3941B - no longer supported?
OK, hoping someone from Comcast will chime in. Brand new customer (as in less-than-one-month), with a "new" Cisco Business Wireless Gateway deployed by the installer. It's been giving me grief at a...
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