A comcast tech installed a new service to a neighboring property over 2 months ago. They ran a new coax cable down a pole in my yard, then 100' across my yard; its just laying in the grass instead of haning overhead. All utilities in the area are aerial with lines & poles across the rear lot lines. The cable needs to be installed overhead. Can someone help with this?
There is a post about unburried cables in the xfinity forums but I do not have residential service so I cannot post there.