failed GRE protocol
We have a Cisco 3941b and static IP. Creating a socket to test GRE protocol fails. I have been on the phone endlessly with tier 2 support and can get no answers. I can find no information online if...
View ArticleCisco DPC3941b replaced SMC and now 8x8 VoIP phones cannot connect
Yesterday Comcast came in to replace a failing SMC box with a Cisco DPC3941b. Our 8x8 VoIP phones have been working well for about 5 years with the SMC...now they do not. Internet is OK. Over most of...
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How to get Comcast to unblock: Client host [73.223.0.0] blocked using Spamhaus
In setting up my file server for Ramsonware protection I get the following erro message sending email notification: A File Server Resource Manager Service email action could not be run. Error-specific...
View Articlehow can I put my comcast business modem/ router in true bridge mode and...
I just acquire the Comcast business 1Gb modem/ router; So I wonder if someone can help me in telling me how can I put my comcast business modem/ router in bridge mode and provide static ip so I can...
View ArticleComcast Business equipment fee now costs US$200+ per year for a gateway worth...
So, imagine my surprise when I received my monthly Comcast Business bill to discover that Comcast's equipment fee has increased another US$2 per month. Not -- of course not. That's more than US$200 per...
View ArticleConnected devices list is empty
I have a number of computers connected to my Comcast modem/router both wired and wirelessly The wired devices are connected through an unmanaged switch. But nothing shows up in my connected devices...
View ArticleWeb browsing history
How can I view web browsing history for my business internet? I pay for this internet service and a log or report should be made available.
View ArticleModem/Router combo
Is a NETGEAR Nighthawk Cable Modem WiFi Router Combo C7000 compatible with my Comcast business internet?
View ArticleThe Port Forwarding with Public ip is not working internal network
Hello.I have a problem with port forwarding after I changed comcast business modem.I have comcast modem and own router connected to modem.The comcast modem has public ip 71.59.xxx.xx and private ip...
View ArticlePedestal covers
We manage an HOA for a community which open pedestals, how would I go about getting these covered?
View ArticleNew Modem Question
I am looking at getting the Motorla MG7540, instead of paying 16.95 a month for my current modem through Comcast. It is on the list of modems that will work with my service. I don't use VOIP through...
View ArticleTechnicolor DPC3941B allow a guest Network?
Title explains. Basically want to set up a wireless guest Network where no password is required. To keep that network separate from out business network, for security reasons.
View ArticlePassword reset for CGA4131COM
Hi there, we need the password reset on our CGA4131COM. What is the process for doing that?
View ArticleModem/router for gate and security system ISSUES
We just installed 3 fixed IP addresses to support our gate security system for our HOA. Comcast Business provided us with a residental modem that has Wireless and VoIP capabilities. We do not need...
View ArticleComcast Business service Down or Unusable
Hello, Our Comcast Business Internet has become nearly unusable over the past few days - starting on Sunday August 11th. Troubleshooting has gotten me to the point where it seems like it's external to...
View ArticleCBR-T / Technicolor CGA4131COM HOW2s
I am a new business customer with the Technicolor CGA4131COM Gateway device and am having a few issues. I would like to collect issues and fixes in this topic for others to use. HOW2 change and save...
View ArticleNeed cusadmin password reset
I am unable to login with cusadmin. I need to reset my security pin but I can’t get into the modem.
View ArticleBuzzing noise from PPC EVO1-9-u/u?
I keep getting a loud buzzing noise from our amplifier and it starts and stops at random. Any way to resolve this or would I need a tech to come look at it?
View ArticleCisco DPC3941B
Hello we have a Cisco DPC3941B and I want to see if my firmware is up to date. DOCSIS Software Version:dpc3941b-v303r20421771-190327a-CMCST
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