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How do I hook up my comcast coaxial tv box to a monitor that only has hdmi...
I get free cable with my business, but I have a coaxial cable coming from my wall, but I only have a Samsung monitor (no speakers) that doesn't have a coaxial cable barrel port on the back. The TV is...
View ArticleBusiness Class - move service within building - how?
Our service is in an old downtown warehouse-type building in Minneapolis and pre-dates me, and those who arranged the service are no longer around. We need to move our data closet to a different floor...
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cable exposed
I just had cable installed at my business yesterday 1/15/19. Is it reasonable to ask comcast to install a shroud or raceway to cover the stuff poking out of the ground and the wire entry point? A piece...
View ArticleOffice Closing
We are in the process of closing our office. I'm trying to identify ownership of a Comcast provided modem/router. I think we may have an ARRIS telepony modem/router for one of our associates. I'm...
View ArticleBusiness Gateway will not accept password
Hello, I logged into my business gateway a few minutes ago to reboot it. We had a service outage and I was checking that things were up locally. When the gateway came back online, it would not accept...
View ArticleSpeed change need modem upgrade
We recently upgraded to 150 speed. We have SMC3DG modem and need it upgraded. How do i get this done?
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Disable Public WiFi Hotspot on Cisco Modem
Hello, I have a Cisco modem DPC3941B and I'm attempting to disable the public WiFi hotspot to reduce interference on my actual APs. After much searching and following istructions here...
View ArticleWiFi keeps being disabled. Logs showing weird stuff. Any one else having this...
I'm posting this on behalf of a customer of our MSP. They got a new business class router/AP this fall. Since then they've repeatedly seen their WiFi end up "disabled" without any manual intervention....
View ArticleDefault username and password does not work
I tried cusadmin and highspeed and that credential does not work. I also try password CantTouchThis and it does not work as well. Please help!
View ArticleAdding a range extender
My buisness recentky changed over to Comcast Business. I would like to add a wifi range extender so the back of the warehouse has wifi. We have a gateway (Model DPC3941B). I noticed the gateway login...
View ArticleDPC3941B and VPN Router
Hello all, I have a DPC3941B with 5 static ips. I would like to set up a VPN tunnel to a remote location using a pair of Cisco RV042 routers running in gateway to gateway mode but I'm NOT a VPN expert....
View ArticlePort Forwarding for Static IPs?
I have a static ip 5 pack on a DPC3941B. My static ip range is xxx.xxx.xxx.209 through 213 plus 214 used by the gateway. If I use Advanced->Port Forwarding it will only forward ports incoming on the...
View ArticleArris SBG6700-AC and Comcast Deluxe 50
Is the Arris SBG6700-AC compatible with Comcast Deluxe 50 business internet? The Arris, Best Buy, and other sites say that it is; however, Comcast's own site does not list it. It doesn't appear to...
View Articlemodem cusadmin password reset
Ive tried both passwords to no avail, can I get someone to reset it for me
View ArticleNetgear Orbi?
Hi all, Does anyone know if there are any issues using Netgear's Orbi router w/ cable modem with Comcast buiness? Is anyone using this that can share experiences? Thanks....
View ArticleCusadmin password reset - hard reset fails
Hello, I tried to reset my cusadmin password to the default setting by doing a hard reset (pressing down the reset button button on the back of the router for more than 10 seconds) I've tried this...
View ArticleComcast Business CBR-T bug with internet & online LED
Unexpectedly Internet and Online lights (LED) on my modem Comcast Business CBR-T are off, connection is working fine. This happened 3 times over a month. Seems like a bug in CBR-T. If I restart the...
View ArticleAdmin Tool Login Password Reset
I forget my password and user name. already try reset button to default. user name "cusadmin" password "highspeed" can anyone help.
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