I'm a "business starter pkg" customer replacing old equip.......
Its all 5 yrs old or more, I read on comcast site a cisco DPC3008 modem is recommended so I got that. Then I guess I need a router? I had thought comcast supplied the modem w my old equip. I'm using a...
View ArticleIs the Cisco DPC3941B gateway configurable for use with a 3rd party VoIP?
I am a new member here in this forum. I have looked at quite a few posts to try and answer my question, but the picture is still pretty fuzzy to me. I hope you can help. QUESTION:We want to setup...
View ArticlePeplink and IP setup
All, I know what is going on however I do not know how to fix it. I have a Peplink Router (Peplink Balance 580) Firmware 6.2.2 build 3362. When I static IP WAN2 with IP and give it the GW of the...
View ArticleSecurity camera port forwarding - bridge mode or get new service provider?
I have a security camera system at a client location. The owner want’s to monitor the business from home. I had it working for 3 months using DHCP with a Dynamic DNS site. After a recent power outage,...
View ArticleNetgear router reboots multiple times a day
Hi I have had every model of gateway Comcast provides and I'm back to the Netgear. It's rebooting itself at least once every 24 hours and it's not power, line, etc. any thoughts here, phone support is...
View ArticleOpening ports 3389 & 7069
I am using the Comcast Business Router. I have 2 servers on my network that need to be accessed thru RDP. One is one the normal 3389 port and the other is on port 7069. I have added the ports in...
View ArticleBusiness Gateway web server crashes after about 5 minutes
I'm experiencing a bizarre problem with my new Comcast Business Gateway (Netgear model). Initially, when I power it on, everything works. Within about 5-10 minutes, it stops responding to HTTP...
View ArticleOur server died suddenly; new one isn't connecting
Our old server died suddenly and we have a new one, but it's not connecting properly. (We have Comcast business.and a Netgear CG3000. Old server was Windows Essentials and new one is Windows 2012R2.)...
View ArticleNew modem and cannot connect to cameras
During the recent storms, my modem crashed and was replaced by Comcast. Since then, I cannot connect to my cameras. My installer says I need to open port 80. I can access the modem, but thats where my...
View ArticleReset Business Gateway Username and Password
Can someone help with resetting my SMC business gateway username and password? Thank you!
View ArticleNeed the password for my SMC gateway reset
Need the password for my SMC gateway resetI'd like to request a reset to default password for my comcast business gateway. I tried the reset button on the back of the modem, but I am still unable to...
View ArticleCisco DPC3941B is publicly accessable on the internet despite bridge mode
I discovered an odd issue with a comcast business connection in San Fransisco. They have a Comcast provided Cisco DPC3941B currently configured for bridge mode that is receiving a publicly reachable...
View ArticleSMC Gateway - Bridge Mode
I've been setup with double NAT for a while and now that I'm building a more robust hardware firewall behind the SMC I'm really looking to take it out of the equation in terms of routing/DHCP. Is...
View Articlerecommended modem
we have upgraded our speed and was wondering what modem is recommended. Should we have received a new modem?
View ArticleCould we please have our SMC Business Gateway credentials reset to default
For whatever reason our password no longer works to access the router/modemMAC: 0026F39DCD9C
View ArticleConnectivity issues with Comcast Businessclass 150 mbps - solved
Hi - I'm posting this just to document the issues that we had and what fixed them in the event that others have the same issues and hopefully they can fix it in less that the couple of weeks that it...
View ArticleDefault User Name and PW Needed for SMCD3G Modem/Router
I have researched and tried every user name and pw for Comcast biz equipment: "login failed." Please reset and give me the correct information. Thanks.
View ArticlePort Forwarding
I have setup port forwarding in my modem in order to view some security cameras from outside. I was unable to browse to those cameras and I went to the canyouseeme.org website and it appeared that...
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