SMCD3G-CCR Locking Up
Hello! We have a SMCD3R-CCR in our business environment, and occasionally we've had the modem appear to hard lock. All of the lights are a steady green when this happens, none of them are flashing,...
View ArticleIs it possible to use the Netgear CM500-100NAS modem with the Deluxe 50 plan?
I have one of those and I want to use it as my modem, instead of buying a new one.
View ArticleNon BWG gateways with static addresses
I currently have a SMCD3G-CCR from Comcast, at the 100+ tier. I have a static IP address allocation, so Comcast will not allow the use of customer provided equipment. I have recurring issues with high...
View ArticleDPC3939B and linksys E3200
So I just got my Comcast business class Internet setup today. The DPC3939B works great. Connected to it wired or wireless and I'll see nearly 60Mb download on my 50Mb down plan. I plug in my Linksys...
View ArticleSMCD3G-CCR and Android devices
Short story:I'd like to request that our SMC router is swapped with a different type (Cisco, Netgear...). Note that we have a static IP address, so we will need a comcast provided router that will...
View ArticleModem Administration Page Disappears after a day or two...
I have a strange problem! So I have a Netgear CG3000 Business Gatgeway and this is actually my second one now because the first one did this same thing. Everytime I reboot the modem I have access to...
View ArticlePort forwarding seems buggy
I have a SMCD3G modem/router and 5 static IP addresses. I'm trying to take advantage of the ability to forward ports from the public gateway IP to local IP addresses (192.168.8.x). Currently I'm just...
View ArticleAppleTV and Sonos unable to be assigned a DHCP address with NETGEAR CG3000DCR
For some reason my Apple TV and Sonos connected over Ethernet are unable to retrieve a DHCP address from the Netgear router I have from Comcast. All my other devices seem to be able to retrieve...
View ArticleTrue Bridge Mode
Called support to put our modem in " True Bridge Mode" since we dont have a static IP and want to use our own Router. Support claims its not possible with out a static IP but I have read topics on...
View Articleopening the ports 5228-5230
We have a static IP, and have our modem connected to a netgear N150 Wireless Router (WNR1000v2). I am trying to open up ports 5228-5230 for a phone application called MightText. The phone, through...
View ArticleAccess external ip from internal IP DPC3939B
I need to be able to access my external IP from an internal one. Currently when I try to, I am unable to access my private web server. I can access it locally and from a remote IP, but not from a local...
View ArticleAirtight C-75 configuration
We recently switched to Comcast internet service and it included an Airtight C-75 WIFI access point. It works in its default settings, but of course we'd like to change the default configuration....
View ArticleSupport Request: True Bridge Mode
Hi Support,I would like to make a request for my SMC D3G Gateway to be put into true bridge mode. Please message me once I can reboot the device.Will my static ip info pass thru to my router? Meaning,...
View ArticleReporting Caller ID Info for ClickToCall
I have an Arris TM608G, and I need to report on calls received from the Internet using Click2Call from Google. I've proved the standard Comcast "Call History" reports do NOT include calls made from...
View ArticleSUPPORT REQUEST: Modem Password Changed
I just got off of the phone with tech support trying to change the modem to bridge mode secondary to a double nat situation. They were unable to fix the situation but did change the password on the...
View ArticleModem randomly reboots
Here is our setup:We have static ip addresses and the modem is in the bridged mode.We have only 3 devices on the network:1. Computer A with a web server and a dns server running Windows 10 pro.2....
View ArticleBusiness Wireless Gateway password reset
I need our modem to be reset (forgot our password). Thank you!
View ArticleHOSPITALITY ISSUES
WE HAVE COMCAST/BUSINESS FOR OUR 27 ROOM HOTELWE GET MANY COMPLAINTS ABOUT THE INTERNET SPEED / WE HAVE A PACKAGE, WITH YOUBUT WE ARE ONLY USING ONE MODEM. ITS BEEN SUGESTED THAT ALL HOSPITALITY...
View Article