How to disable true bridge mode on Comcast modem? (static IPs broken after...
We have Comcast Business Internet, with 5 static IPs. However, the request was made at install that the modem was to be placed in bridge mode, as we would be providing our own firewall. We were...
View ArticleRetail wireless Arris modem compatibility
Why are there no wireless retail modems certified for use with business class service? I would think there would be at least one of the Arris modems that would be acceptable for use. I can't imagine...
View ArticleDPC3941B bridge mode option - true bridge mode?
I'm little confused between pass-through bridge mode vs true bridge. Believe me I read through all posts related to it but it is still not clear to me. When I enabled "bridge mode" in DPC3941B, it said...
View ArticleNot being given the "Disable XFinity HotSpot" option through the...
I have two Comcast Business Class orders, both coming into the same building but for different clients. Both are the exact same level of bandwidth, and both are the exact same Comcast modem...
View ArticleNeed modem in bridge mode
My company was just set up with new a new Comcast Business Modem yesterday, and I discovered overnight that some remote services we have are no longer accessible. I'm assuming this is due to the new...
View ArticleConnectivity issue
I've confirmed there is an issue when connecting to the (DPC3941b) router with my Xbox 360 slim. When connected wirelessly it will only show wi-fi speed with Xbox network settings as 11 Mbps. The...
View ArticleUnable to access Gateway unless I reboot it.
After an hour or so, sometimes less. I cannot access my Comcast BWG device. If I unplug it, wait forever for it to boot up I do get a small window of time to login to it.Is this an issue or is it "as...
View ArticleNetgear CG3000DCR UPnP M-SEARCH with high MX bug
Yesterday we spend all day debugging our network as we had strange "outages" of 1-3 seconds on our Comcast Netgear CG3000DCR router with Firmware version V3.01.05. It turns out that our software sends...
View ArticleTrue Bridge Mode, Dynamic IP
As with so many other users, I would also like to have my CG3000DCR modem placed in True Bridge mode. Comcast customer support was unable to help me. I do not have a static IP and don't plan to ever...
View ArticleUSB Drives
Will the USB ports on the router run USB drives (either hard or flash)? Frank
View ArticleIs it possible to request a Modem/Gateway/eMTA that has no wi-fi capability?...
New Install (D50/10, 4 Phone lines) My client does not want any Comcast Wi-Fi capability on-site. Can a modem/gateway without Wi-Fi capability be specified for a new installation? Not a device where...
View ArticleNew Modem SB6141
I have connected a new motorola SB6141 modem an i need some assistance getting it linked to the account.
View ArticleI need a compatible range extender to eliminate wifi dead spots
I am a new Comcast Business internet user. The wifi router the Comcast contractor installed appears to be a Cisco devise. I find no model number on it but the s/n is 277111574. My internet service has...
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IPv6 and Static IP on Sophos UTM Devices (or any router that's having...
I just figured this out, and wanted to share my step by step on how to get IPv6 to work on the Sophos UTM router: 1- Connect 2 ethernet cables from the Comcast Modem (I'm using a DPC3939B Wireless...
View ArticleBWG Business wireless gateway
I called and rep said that it was not yet available , but I see it on the website... what is the correct answer, is it or is it not available. if it is how do i get it.. right now I have 3 diffenent...
View ArticleHow do I know if I need to replace my backup battery?
I received a letter saying that I MAY need to replace my backup battery. I looked online and it says that if the light is solid you're good, if it's blinking you may need to replace it, if it's off...
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Can not see Connected Devices
The service is working great but my gateway will not display the connected devices. Look at the picture. The gateway will tell me that there are 16 devices connected but will not display the details....
View ArticleDisable all ports except LAN1 on SMC modem
Hello, my SMC modem was placed in bridged mode about a year ago. I have just found the source of many problems here, users are plugging directly into the modem to bypass firwall/proxy rules. Is it...
View Articlecan not login to 10.1.10.1
never reaches the login screen. I am connected directly to the back of the modem and have internet access but can not get in to the router
View ArticleEquipment Charges
I'm posting this to see if someone can help me out. I returned my equipment back on 12/21/15 and bought my own. I was billed last month for the equipment charges and when I called they told me...
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