The Comcast Tech are awesome! But the infrastructure is not. My older MB8600 modem experienced lots of T3 and T4's and event codes 16 and 24.
I own my modems. I switched to a SB8200 and now it is showing event codes 16 and 24 and "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW.
Time Priority Description
| 1-29-2021, 11:7:42 | Warning(5) | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:d9:d1;CMTS-MAC=00:01:5c:6f:68:4a;CM-QOS=1.1;CM-VER=3.1;" |
| 1-26-2021, 17:8:17 | Notice(6) | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 31 ; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3 .;CM-MAC=14:c0:3e:03:d9:d1;CMTS-MAC=00:01:5c:6f:68:4a;CM-QOS=1.1;CM-VER=3.1;" |
| 1-26-2021, 17:8:5 | Notice(6) | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 31 ; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3 .;CM-MAC=14:c0:3e:03:d9:d1;CMTS-MAC=00:01:5c:6f:68:4a;CM-QOS=1.1;CM-VER=3.1;" |
| 1-26-2021, 16:53:40 | Warning(5) | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:d9:d1;CMTS-MAC=00:01:5c:6f:68:4a;CM-QOS=1.1;CM-VER=3.1;" |
| 1-26-2021, 11:27:26 | Error(4) | "SW upgrade Failed after download - Incompatible SW file" |
| 1-26-2021, 11:27:26 | Notice(6) | "SW Download INIT - Via Config file d11_m_sb8200_bcideluxe300_c05.cm" |
| 1-26-2021, 11:27:22 | Warning(5) | "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:03:d9:d1;CMTS-MAC=00:01:5c:6f:68:4a;CM-QOS=1.1;CM-VER=3.1;" |
| 1-26-2021, 11:27:9 | Critical(3) | "SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:c0:3e:03:d9:d1;CMTS-MAC=00:01:5c:6f:68:4a;CM-QOS=1.1;CM-VER=3.1;" |
| 1-26-2021, 11:27:9 | Notice(6) | "DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3 .;CM-MAC=14:c0:3e:03:d9:d1;CMTS-MAC=00:01:5c:6f:68:4a;CM-QOS=1.1;CM-VER=3.1;" |
| Channel ID | Lock Status | Modulation | Frequency | Power | SNR/MER | Corrected | Uncorrectables |
| 42 | Locked | QAM256 | 399000000 Hz | 5.9 dBmV | 39.4 dB | 77 | 295 |
| 1 | Locked | QAM256 | 477000000 Hz | 4.1 dBmV | 38.9 dB | 56 | 325 |
| 2 | Locked | QAM256 | 483000000 Hz | 4.1 dBmV | 38.8 dB | 81 | 304 |
| 3 | Locked | QAM256 | 489000000 Hz | 4.6 dBmV | 39.0 dB | 70 | 307 |
| 4 | Locked | QAM256 | 495000000 Hz | 4.4 dBmV | 38.9 dB | 64 | 320 |
| 5 | Locked | QAM256 | 501000000 Hz | 4.3 dBmV | 38.9 dB | 67 | 319 |
| 6 | Locked | QAM256 | 507000000 Hz | 4.1 dBmV | 38.7 dB | 59 | 334 |
| 7 | Locked | QAM256 | 513000000 Hz | 3.8 dBmV | 38.7 dB | 80 | 325 |
| 8 | Locked | QAM256 | 519000000 Hz | 3.7 dBmV | 38.6 dB | 73 | 322 |
| 9 | Locked | QAM256 | 525000000 Hz | 3.6 dBmV | 38.4 dB | 77 | 338 |
| 10 | Locked | QAM256 | 531000000 Hz | 4.1 dBmV | 38.8 dB | 72 | 329 |
| 11 | Locked | QAM256 | 537000000 Hz | 3.8 dBmV | 38.5 dB | 78 | 329 |
| 12 | Locked | QAM256 | 543000000 Hz | 3.7 dBmV | 38.5 dB | 75 | 320 |
| 13 | Locked | QAM256 | 555000000 Hz | 4.1 dBmV | 38.7 dB | 72 | 343 |
| 14 | Locked | QAM256 | 561000000 Hz | 4.2 dBmV | 38.6 dB | 74 | 330 |
| 15 | Locked | QAM256 | 567000000 Hz | 4.1 dBmV | 38.7 dB | 68 | 334 |
| 16 | Locked | QAM256 | 573000000 Hz | 3.9 dBmV | 38.6 dB | 83 | 332 |
| 17 | Locked | QAM256 | 579000000 Hz | 4.0 dBmV | 38.6 dB | 77 | 340 |
| 18 | Locked | QAM256 | 585000000 Hz | 4.3 dBmV | 38.8 dB | 61 | 342 |
| 19 | Locked | QAM256 | 591000000 Hz | 4.8 dBmV | 39.0 dB | 71 | 323 |
| 31 | Locked | Other | 690000000 Hz | 6.9 dBmV | 37.8 dB | 2770494802 | 0 |
| 34 | Not Locked | QAM256 | 0 Hz | 0.0 dBmV | 39.0 dB | 71 | 296 |
| 35 | Locked | QAM256 | 453000000 Hz | 3.9 dBmV | 39.0 dB | 70 | 318 |
| 36 | Locked | QAM256 | 459000000 Hz | 4.0 dBmV | 38.9 dB | 63 | 317 |
| 37 | Locked | QAM256 | 465000000 Hz | 4.0 dBmV | 38.9 dB | 63 | 305 |
| 38 | Locked | QAM256 | 471000000 Hz | 4.0 dBmV | 39.6 dB | 72 | 329 |
| 39 | Locked | QAM256 | 423000000 Hz | 5.3 dBmV | 39.5 dB | 77 | 338 |
| 40 | Locked | QAM256 | 429000000 Hz | 5.2 dBmV | 39.4 dB | 68 | 320 |
| 41 | Locked | QAM256 | 435000000 Hz | 4.9 dBmV | 39.3 dB | 56 | 322 |
| 43 | Locked | QAM256 | 441000000 Hz | 4.7 dBmV | 39.6 dB | 72 | 326 |
| 44 | Locked | QAM256 | 405000000 Hz | 5.3 dBmV | 39.0 dB | 66 | 304 |
| 45 | Locked | QAM256 | 411000000 Hz | 4.9 dBmV | 39.7 dB | 64 | 336 |
| Channel | Channel ID | Lock Status | US Channel Type | Frequency | Width | Power |
| 1 | 5 | Locked | SC-QAM | 35600000 Hz | 6400000 Hz | 40.0 dBmV |
| 2 | 6 | Locked | SC-QAM | 29200000 Hz | 6400000 Hz | 40.0 dBmV |
| 3 | 7 | Locked | SC-QAM | 22800000 Hz | 6400000 Hz | 39.0 dBmV |
| 4 | 8 | Locked | SC-QAM | 16400000 Hz | 6400000 Hz | 37.0 dBmV |
| 5 | 10 | Locked | SC-QAM | 39600000 Hz | 1600000 Hz | 40.0 dBmV |