failed GRE protocol
We have a Cisco 3941b and static IP. Creating a socket to test GRE protocol fails. I have been on the phone endlessly with tier 2 support and can get no answers. I can find no information online if...
View ArticleCisco DPC3941b replaced SMC and now 8x8 VoIP phones cannot connect
Yesterday Comcast came in to replace a failing SMC box with a Cisco DPC3941b. Our 8x8 VoIP phones have been working well for about 5 years with the SMC...now they do not. Internet is OK. Over most of...
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How to get Comcast to unblock: Client host [73.223.0.0] blocked using Spamhaus
In setting up my file server for Ramsonware protection I get the following erro message sending email notification: A File Server Resource Manager Service email action could not be run. Error-specific...
View Articlehow can I put my comcast business modem/ router in true bridge mode and...
I just acquire the Comcast business 1Gb modem/ router; So I wonder if someone can help me in telling me how can I put my comcast business modem/ router in bridge mode and provide static ip so I can...
View ArticleComcast Business equipment fee now costs US$200+ per year for a gateway worth...
So, imagine my surprise when I received my monthly Comcast Business bill to discover that Comcast's equipment fee has increased another US$2 per month. Not -- of course not. That's more than US$200 per...
View ArticleSecond request
I need assistance recovering the password on my equipment. The two defaults aren't working. Posted a request for assistance last week, and have never gotten a response.
View ArticleCM600 for Comcast Business
Hello, we are attempting to replace our Comcast Business modem with a Netgear CM600. It's pulling DHCP fine, when I attempt to connect to the internet with a device behind it I am being prompted for an...
View ArticleOffline devices list not going away
I noticed months back that after a while, old devices no longer connected would disappear from the Offline list. However I have a few of them in the Offline list are not going away. They have been in...
View ArticleMojo C-75 has never connected to the cloud
Mojo C-75 access point was set up by the technichian and I was told it can take awhile to connect to the cloud. The next morning I checked still not connected. The only light on the device that is...
View Articleneed help adding new router MAC address to my Comcast business internet please
I got a new router and would like its mac address setup to connect to my comcast business internet, anyone know where to go for helpo on that? thnak
View ArticlePassword Gateway
Hi I am the new IT person for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Thanks
View ArticleTrouble with port forwarding - Technicolor DPC3941B
New here, and I am hoping I'm on the correct forum, so here goes:A client recently upgraded their Comcast Business Internet (which I guess required a different modem over the older SMC modem prior to...
View Articleadvanced bridge mode, static ips, and my router
hii set my comcast modem to advanced bridge mode and i have my public ips configured on my router but i cant get out or in using them.did i miss something ? thanks.
View ArticleCGA4131COM Public Static IP to Private IP with port routing.
Not sure if this is the corredt forum for this question so please forgive if it isnt. Just spoke with Tier 2 @comcast and was told that with the CGA4131COM business gateway there is no way to 1 to 1...
View ArticleNetwork Switch for Business VoiceEdge
We are planning to have a VOIP phone system installed using the Business VoiceEdge plan and we need to install a network switch. We are going to piggy back off of the phone for data to our computers....
View ArticleIPV6 and a Sonicwall router
HiNeed help with setting up a Sonicwall behind the comcast router in bridge mode for IPV6ThanksBrian
View ArticleIPV6 Gateway address's and gateway question
I have discoverd my IPV6 address using the website, how do I find the gateway address and how do i come up with static IPV6 address. My router is in bridge mode.ThanksBrian
View ArticleReset cable modem login
The default login got changed on me and this is the initial setup. How do I reset to default?
View ArticleReset Password for Cable Modem
Hello, Can you please assist with resetting my modem password? Neither of the default passwords work.Thank you,JTW372
View ArticleReset to factory default password
Can someone please assist with resetting my gateway password? Neither of the default passwords work.Thank you,blushark
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