I sent this as a private message to both John and Jacob, but in case this is faster, I am posting it here.
I had changed my default password some time ago and unfortunately must have forgotten it. I tried the default just in case there was an update, but no joy. Can someone reset this? Account number is in PM.
I am looking to try and solve an odd connectivity issue that I've narrowed down to the gateway itself.
Between when I sent this as a PM and now, I've coordinated a speedtest with the drops and freezes and found that it comes back at 1-2Mbps and then shoots back up during "stable" times. Nothing on the LAN is pulling down mega bandwidth at all.
I have two virtual servers that are accessed via two different external IP addresses and both have intermittant freezes and timeouts. I ran a couple speedtests and they seem to come back fine, so there's no traffic issues that I can see, I did a ping test internally to our firewall and that's fine, but when doing a ping test to 8.8.8.8, I get dropped packets that coincide with the remote access freezes and drops.
I believe that we can rule out a bad ethernet cable as we are using separate cables for two of the IP addresses and both are experiencing the same issue.